Intake Specialist

tellihealth; United States; Remote; USD 39,000 - 50,000; Full time

Job summary

An innovative company in the healthcare sector is seeking an Intake Representative to enhance patient experiences through efficient admission processes. This role is pivotal in managing patient information, verifying insurance, and ensuring a smooth onboarding experience. The ideal candidate will thrive in a fast-paced environment, showcasing excellent organizational and communication skills. Join a forward-thinking team dedicated to transforming patient care and making a real impact in the healthcare industry. If you are passionate about customer service and healthcare, this opportunity is perfect for you.

Benefits

Medical insurance

Vision insurance

Qualifications

• 1 year experience in patient intake or medical office administration required.
• Strong customer service skills and excellent organizational abilities.

Responsibilities

• Welcoming patients and completing admissions paperwork.
• Verifying medical insurance coverage and scheduling appointments.
• Addressing patient complaints and performing clerical work.

Skills

Customer Service

Organizational Skills

Communication Skills

Time Management

Education

High School Diploma or equivalent

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Tellihealth.

This position is work from home, however, the employee must live in one of the following states: Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, New Hampshire, Montana, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming.

Company Overview:

Tellihealth is a dynamic and innovative Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) company committed to revolutionizing patient care delivery through technology. With a focus on improving patient outcomes and enhancing healthcare efficiency, we leverage cutting-edge solutions to empower healthcare providers and transform the patient experience.

Position Overview:

The Intake Representative on the Referral team is the first point of contact for patients, ensuring a welcoming and efficient admission process into Tellihealth. The Intake Representative is crucial in managing patient information, verifying insurance coverage, ensuring a positive patient experience, and handling various administrative tasks.

Responsibilities:

1. Welcoming patients to the organization.
2. Completing all admissions paperwork and entering it digitally.
3. Verifying medical insurance coverage and benefits for each patient.
4. Scheduling appointments for consultations, tests, and procedures.
5. Addressing patient complaints or concerns.
6. Performing clerical work, such as filing, copying, and faxing.
7. Preparing and maintaining patient charts.
8. Complying with the regulations and policies of the facility.

Requirements:

• High School Diploma or equivalent, required.
• One (1) year of experience in patient intake or medical office administration, required.
• Experience in a call center or similar position, preferred.
• Strong affinity for customer service.
• Working knowledge of office management and filing systems.
• Excellent organizational and time-management skills.
• Great communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Exemplifies Tellihealth's values: All IN, INtelligence, INnovation and INtegrity.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service and Administrative

Industries

• Hospitals and Health Care and Telephone Call Centers

Referrals increase your chances of interviewing at Tellihealth by 2x.

Inferred from the description for this job

Medical insurance, Vision insurance

Get notified about new Intake Specialist jobs in United States.

North Carolina, United States 2 months ago

Similar jobs in the area:

Intake Patient Care Representative (REMOTE) in Georgia, United States, $39,000.00-$49,400.00, posted 6 days ago.

North Carolina, United States, $39,000.00-$49,400.00, posted 6 days ago.

South Carolina, United States, $39,000.00-$49,400.00, posted 6 days ago.

Remote Cardiac Rehab Intake Specialist - Contractor in California, United States, $22.00-$26.00, posted 2 weeks ago.

Reimbursement Case Manager - Patient Access Services in Texas, United States, $16.00-$20.00, posted 21 hours ago.

Part-time Pelvic Health Specialist - Bloom.

Casualty Case Management Specialist - Remote US in Texas, United States, $26,500.00-$37,800.00, posted 1 week ago.

Guidance Consultant (Clinical EAP Intake and Triage) - REMOTE. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.