Intake Specialist

LeoForce; Manhattan Beach (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Signup bonuses

Growth opportunities

Job summary

LeoForce in Manhattan Beach, CA, is seeking an Intake Specialist to manage inbound calls, perform intake interviews, and assess case eligibility for Lemon Law claims. You will gather vehicle and repair histories and educate prospects on our services.

This role emphasizes client service, strong communication, and sales skills in a fast-paced environment. Competitive pay and opportunities for growth are offered to a dedicated team member.

Qualifications

• 2+ years of legal intake experience.
• Lemon Law intake experience strongly preferred.
• Experience working in a high-volume call environment.
• Strong sales, communication, and client service skills.

Responsibilities

• Handle inbound calls, web inquiries, and prospective client consultations.
• Conduct detailed intake interviews and case evaluations.
• Gather and review vehicle, warranty, and repair history information.
• Determine case eligibility based on firm guidelines.
• Educate potential clients regarding the firm's services and process.
• Follow up with prospective clients and outstanding retainers.

Skills

Legal intake

High-volume calls

Client service

Sales skills

Job description

Intake Specialist

Manhattan Beach, CA, US

Job Description

Experience

Mid Level

Salary

$60,000 - $85,000 per year

Job Details

Responsibilities

• Handle inbound calls, web inquiries, and prospective client consultations
• Conduct detailed intake interviews and case evaluations
• Gather and review vehicle, warranty, and repair history information
• Determine case eligibility based on firm guidelines
• Educate potential clients regarding the firm's services and process
• Follow up with prospective clients and outstanding retainers

Qualifications

• 2+ years of legal intake experience required
• Prior Lemon Law intake experience strongly preferred
• Experience working in a high-volume call environment
• Strong sales, communication, and client service skills

A bit about us

We are a rapidly growing consumer protection law firm dedicated to helping clients navigate complex Lemon Law claims against vehicle manufacturers. Our team is passionate about delivering exceptional client service and achieving outstanding results for consumers who have been sold defective vehicles.

We pride ourselves on fostering a collaborative, fast-paced environment where employees are empowered to make a meaningful impact from day one.

As we continue to grow, we are seeking talented Intake Specialists who thrive in a client-focused setting and are motivated by helping people during a challenging time.

Why Join Us?

• Competitive compensation of $25-$45/hour plus uncapped signup bonuses
• Opportunity to earn additional income based on performance
• Join a growing and highly successful Lemon Law practice
• Collaborative and supportive team environment
• Clear opportunities for advancement and professional growth
• Make a direct impact by helping consumers protect their rights

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