Intake Specialist

PUBLIC SRVC LAW CORP OF RCBA; Indio (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Three weeks paid vacation

Sick time

3% matching 401(k)

Job summary

PUBLIC SRVC LAW CORP OF RCBA in Indio, California is seeking an entry-level full-time receptionist for its office. The receptionist will answer and transfer calls, perform client intake, and ensure a clean reception area.

This position offers an hourly wage of $18-$22 based on experience, along with three weeks of paid vacation, sick time, and a 3% matching 401(k). Previous reception experience and knowledge of Outlook software are preferred.

Qualifications

• High school diploma required.
• Previous reception experience preferred.
• Experience with Outlook software is a plus.

Responsibilities

• Answer and transfer calls and return voicemails.
• Perform intake on qualifying clients using the case management system.
• Upload client documentation for attorney reviews.
• Maintain a clean reception area.

Skills

Communication skills

Organizational skills

Knowledge of Outlook

Education

High school diploma

Job description

Riverside Legal Aid, a nonprofit law firm, is seeking a full-time receptionist for its Riverside office. Riverside Legal Aid provides free legal services to indigent populations in Riverside County using paid and volunteer attorneys. The position is a full-time entry level position with full benefits.

Intake Specialist Job Responsibilities

• Responsible for answering/ transferring calls and returning voicemails.
• Using the case management system to perform intake on qualifying clients and setting appointments.
• Entering intake notes in a clear and concise manner.
• Uploading client documentation for attorney review.
• Work with attorneys and paralegal in managing legal caseload.
• Informs clients by answering or referring inquiries.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Attend outreach events.

Riverside Legal Aid is open Monday – Friday from 9:00 AM to 5:00 PM. Hourly wage of $18-$22 hourly based on experience and qualifications. Three weeks paid vacation, sick time, and a 3% matching 401(k) provided. Attendance of occasional outreach weekend events will be required.

Education and Experience

• High school diploma required.
• Previous reception experience preferred.
• Previous experience with Outlook software preferred.