Intake Specialist

Radical Law Firm; Daytona Beach (FL); On-site; USD 42,000 - 48,000; Full time

Job summary

Radical Law Firm in Daytona Beach, FL is seeking an Intake Specialist to manage client intake, gather information, and initiate claims with insurance companies. This in-office role supports attorneys by preparing letters of representation and coordinating communications with clients.

The ideal candidate demonstrates exemplary organization, discretion, and strong verbal and written communication, with the ability to work under pressure and meet deadlines in a fast-paced legal environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service with empathy.
• Ability to meet deadlines in a high-paced environment.
• Strong organizational and time-management skills.

Responsibilities

• Performs duties of Supervisor in their absence.
• Prepares and sends Letters of Representation to insurance companies.
• Sends electronic authorization forms to client and processes when returned.
• Requests and processes Accident Reports by entering information into Firm Case Management Software.
• Conducts Client Intakes.
• Initiates claims with insurance company(ies).
• Other assignments and projects as assigned by Management.

Job description

Job Title: Intake Specialist
Job Location:In-office, Daytona Beach, FL
Employment Type:Full-time

Responsibilities:

• Performs duties of Supervisor, in the event of their absence
• Prepares and sends Letters of Representation to insurance companies
• Sends electronic authorization forms to client and processes when returned
• Requests and Processes Accident Reports by entering information into Firm Case Management Software
• Conducts Client Intakes
• Initiates claims with insurance company(ies)
• Other assignments and projects as assigned by Management

Qualifications & Requirements:

• Ability to function well in a high‑paced and at times stressful environment
• Ability to maintain confidentiality, and to exercise discretion and good judgment
• Excellent time management skills with a proven ability to meet deadlines
• Excellent organizational skills and attention to detail
• Excellent verbal and written communication skills
• Strong customer service skills, including compassion and empathy
• Excellent understanding of administrative and clerical procedures and systems

Salary Range:

Competitive