Intake & Scheduling Specialist - Home Health

Springpoint at Home Inc; Montgomery Township (NJ); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

401(k) with Company Match

Life & Disability Insurance

Flexible Spending Accounts

Tuition Reimbursement

Employee Assistance Program

Paid Time Off and Holidays

Job summary

Springpoint at Home is seeking a Full-Time Intake and Scheduling Coordinator to join our team at Stonebridge At Montgomery in Skillman, NJ. This role manages patient intake, coordinates clinical staff schedules, and maintains EMR data accuracy to support billing and patient care.

You will handle weekend scheduling, on-call coverage, and communications with field staff, clients, and the Home Care Supervisor to ensure smooth operations and high-quality care.

Qualifications

• High-volume, fast paced scheduling for home health, ensuring compliance with client needs and agency protocols.
• High School Diploma or equivalent.
• Minimum of 1 year secretarial/administrative assistant experience preferred.
• Experience in general office equipment, basic business functions.
• Electronic medical record knowledge preferred.
• Above average word processing/data entry skills/telephone skills.
• Knowledge of payroll process and billing process preferred.
• Knowledge of medical terminology preferred.
• Paid Time Off and Holidays
• 401(k) with Company Match (Once Eligible)
• Life & Disability Insurance
• Flexible Spending Accounts
• Voluntary Benefits (including DailyPay!)
• Employee & Resident Bonus Referral Programs
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development and Career Opportunities

Responsibilities

• Performs initial intake of patients to include general demographic information and patient needs as per agency policies.
• Coordinates the clinical schedules for all clinical staff to ensure schedules are maintained, updated and communicated to field staff, clients/families, and Home Care Supervisor.
• Assist with data entry of necessary patient and staff information into the electronic medical record (EMR).
• Coordinates visits with the clinical staff, and maintains a tracking mechanism to ensure that all visits are verified before being billed or paid out to the caregiver.
• Processes and coordinates all required clinical documentation and communications.
• Notifies the RN on call of any client status changes, employee injuries, hospitalizations or staffing issues that impact overall safety or operations management.
• Performs pre-bill and payroll audit activities. Notifies the Home Care Supervisor of unresolved discrepancies between visits ordered, scheduled, authorized, and documented and follows-up to ensure resolution.
• Notifies Home Care Supervisor of inability to cover requests for service & call outs in a timely manner.
• Receives and relays messages for field staff in timely manner.
• Assist with weekend patient scheduling and on-call coverage.

Skills

High-volume scheduling

Data entry

Telephone skills

Word processing

Education

High School Diploma or equivalent

1 year secretarial/administrative assistant experience

Tools

Electronic Medical Record (EMR)

Office equipment

Payroll/billing knowledge

Job description

Springpoint at Home is seeking a Full-Time Intake and Scheduling Coordinator to join our team at Stonebridge At Montgomery in Skillman, NJ. This role manages patient intake, coordinates clinical staff schedules, and maintains EMR data accuracy to support billing and patient care.

You will handle weekend scheduling, on-call coverage, and communications with field staff, clients, and the Home Care Supervisor to ensure smooth operations and high-quality care.