Intake Scheduling Coordinator

Springpoint Senior Living, Inc.; New Jersey; On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with Match

Life and Disability Insurance

Flexible Spending Accounts

Voluntary Benefits (DailyPay)

Bonus Referral Programs

Employee Assistance Program

Tuition Reimbursement

Professional Development

Job summary

Springpoint at Home in Skillman, NJ, is seeking a Full-Time Intake and Scheduling Coordinator for Stonebridge At Montgomery. The role handles patient intake, staff scheduling, EMR data entry, and communication with clients and the Home Care Supervisor.

The position offers weekday hours, with on-call rotation and potential weekend coverage as needed. Prior experience in a fast-paced home health setting is preferred.

Qualifications

• Experience in high-volume, fast-paced scheduling for home health.
• High School Diploma or equivalent.
• Minimum 1 year secretarial/administrative assistant experience.
• Experience with EMR and payroll/billing processes preferred.
• Strong data entry, typing, and telephone skills.
• Knowledge of medical terminology preferred.

Responsibilities

• Performs initial intake of patients and gathers demographics.
• Coordinates clinical schedules for staff and communicates with field staff, clients, and Home Care Supervisor.
• Assist with data entry of patient and staff information into EMR.
• Coordinates visits and tracks verification before billing or paying caregiver.
• Processes and coordinates clinical documentation and communications.
• Notifies RN on call of client status changes and staffing issues.
• Performs pre-bill and payroll audit activities and resolves discrepancies.
• Notifies supervisor of inability to cover service requests.
• Receives and relays messages for field staff.
• Assist with weekend scheduling and on-call coverage.

Skills

Scheduling

Data entry

EMR knowledge

Payroll/billing knowledge

Administrative support

Education

High School Diploma

Administrative experience 1 year

Tools

Microsoft Office

EMR system

Job description

Stonebridge at Montgomery
100 Hollinshead Spring Road
Skillman, NJ 08558, USA

Description

Springpoint at Home is seeking a Full-Time Intake and Scheduling Coordinator to join our team in our Stonebridge At Montgomery location, located in Skillman, NJ!

Springpoint at Home provides private duty home care services to our clients.

Responsibilities:

• Performs initial intake of patients to include general demographic information and patient needs as per agency policies.
• Coordinates the clinical schedules for all clinical staff to ensure schedules are maintained, updated and communicated to field staff, clients/families, and Home Care Supervisor.
• Assist with data entry of necessary patient and staff information into the electronic medical record (EMR).
• Coordinates visits with the clinical staff, and maintains a tracking mechanism to ensure that all visits are verified before being billed or paid out to the caregiver.
• Processes and coordinates all required clinical documentation and communications.
• Notifies the RN on call of any client status changes, employee injuries, hospitalizations or staffing issues that impact overall safety or operations management.
• Performs pre-bill and payroll audit activities. Notifies the Home Care Supervisor of unresolved discrepancies between visits ordered, scheduled, authorized, and documented and follows-up to ensure resolution.
• Notifies Home Care Supervisor of inability to cover requests for service & call outs in a timely manner.
• Receives and relays messages for field staff in timely manner.
• Assist with weekend patient scheduling and on-call coverage.

Education and Experience:

• High-volume, fast paced scheduling for home health, ensuring compliance with client needs and agency protocols
• High School Diploma or equivalent.
• Minimum of 1 year secretarial/administrative assistant experience preferred.
• Experience in general office equipment, basic business functions.
• Electronic medical record knowledge preferred
• Above average word processing/data entry skills/telephone skills
• Knowledge of payroll process and billing process preferred.
• Knowledge of medical terminology preferred.
• Paid Time Off and Holidays
• 401(k) with Company Match (Once Eligible)
• Life & Disability Insurance
• Flexible Spending Accounts
• Voluntary Benefits (including DailyPay!)
• Employee & Resident Bonus Referral Programs
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development and Career Opportunities

Pay Range: $24-$27/hour

Schedule: 8AM-4:30PM, Monday through Friday - Weekly On-Call Rotation

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.