Compassionate Home Care Intake & Staffing Lead

CareSphere; Woodcliff Lake (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Job summary

CareSphere in Woodcliff Lake, NJ is seeking a highly organized Home Care Intake Staffing Coordinator to manage client admissions and caregiver scheduling. You will coordinate staffing needs, communicate with clients, families, and caregivers, and ensure timely, reliable home care services while maintaining HIPAA-compliant confidentiality.

This on-site role requires attention to detail, multitasking, and collaboration with recruitment and operations to address staff shortages and start-of-care

Qualifications

• High school diploma or equivalent; associate or bachelor's preferred.
• Experience in home care, staffing, scheduling or medical office settings.
• Experience coordinating caregiver schedules and open shifts.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office and scheduling/EHR software.
• Customer-focused and collaborative with clients, families and staff.

Responsibilities

• Coordinate caregiver staffing assignments based on client needs, availability, and schedules.
• Manage caregiver schedules and coverage for new and ongoing cases.
• Communicate changes with caregivers and clients; handle last-minute adjustments.
• Arrange replacement coverage for absences and emergencies.
• Match clients with suitable caregivers ensuring continuity of care.
• Maintain staffing schedules and update scheduling systems.
• Monitor start-of-care dates and ensure caregiver readiness.
• Follow up to confirm assignments and address concerns.
• Collaborate with recruitment, HR, and operations on staffing needs.

Skills

Organizational skills

Attention to detail

Verbal comms

Multitasking

Problem solving

Microsoft Office

Scheduling software

Team collaboration

Bilingual

Education

High school diploma

Associate degree

Bachelor's degree (preferred)

Tools

Scheduling software

Electronic Health Records

Home care management software

MS Office

Job description

CareSphere in Woodcliff Lake, NJ is seeking a highly organized Home Care Intake Staffing Coordinator to manage client admissions and caregiver scheduling. You will coordinate staffing needs, communicate with clients, families, and caregivers, and ensure timely, reliable home care services while maintaining HIPAA-compliant confidentiality.

This on-site role requires attention to detail, multitasking, and collaboration with recruitment and operations to address staff shortages and start-of-care