Intake & Scheduling Coordinator — Home Health

Christian Care / Fellowship Square; Phoenix (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Covenant Home Health, operated by Fellowship Square Christian Care, seeks an Intake Coordinator/Scheduler to manage referrals, schedule visits, and handle medical record requests in a not-for-profit setting. This role supports physicians, clinicians, and families while ensuring confidentiality and high-quality service.

The position emphasizes accurate data entry in EMR, coordination with multiple departments, and on-call duties as needed.

Qualifications

• High school diploma or equivalent required.
• Prefer two years experience in health services.
• Knowledge of medical terminology and aging services.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication.

Responsibilities

• Coordinate home health referrals and scheduling for new and ongoing visits.
• Process referrals via fax and email, verify benefits and authorizations.
• Enter patient information into EMR and maintain records.
• Communicate with physicians, clinicians, and family members to ensure accurate referral details.
• Respond to inquiries with strong customer service, including after-hours support.
• Maintain confidentiality of patient information and support cross-department coordination.

Skills

Customer service

Multitasking

Verbal & written communication

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR software

Job description

Covenant Home Health, operated by Fellowship Square Christian Care, seeks an Intake Coordinator/Scheduler to manage referrals, schedule visits, and handle medical record requests in a not-for-profit setting. This role supports physicians, clinicians, and families while ensuring confidentiality and high-quality service.

The position emphasizes accurate data entry in EMR, coordination with multiple departments, and on-call duties as needed.