Intake & Referrals Specialist - Home Health & Hospice

Deercreekseniorliving; Fresno (CA); On-site; USD 36,000 - 44,000; Full time

Job summary

Ardent Home Health and Hospice in Fresno, CA is seeking an Intake Coordinator to manage the full patient intake and referral process for a busy home health and hospice agency. You will verify insurance, obtain authorizations, perform data entry, and coordinate care while serving as a primary contact for patients, families, and referral sources.

The role emphasizes accuracy, strong communication, and independent organization to ensure timely admissions, smooth transitions to services, and

Qualifications

• Healthcare experience required, preferably in home health or hospice intake/referrals.
• Strong communication, customer service, and relationship-building skills.
• Ability to work independently with strong organization and multitasking.
• Nursing background preferred, but not required.

Responsibilities

• Oversee daily intake and referral operations to ensure timely patient admissions.
• Verify insurance eligibility, authorizations, and reimbursement accuracy.
• Coordinate patient transitions to home health services.
• Provide direct oversight of patient education and preparation for home health and coordination of care with multiple service providers.

Skills

Healthcare exp

Insurance verification

Customer service

Multitasking

Job description

Ardent Home Health and Hospice in Fresno, CA is seeking an Intake Coordinator to manage the full patient intake and referral process for a busy home health and hospice agency. You will verify insurance, obtain authorizations, perform data entry, and coordinate care while serving as a primary contact for patients, families, and referral sources.

The role emphasizes accuracy, strong communication, and independent organization to ensure timely admissions, smooth transitions to services, and