Intake & Referral Coordination Specialist

Pennant Group; Nashville (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

Pennant Group in Nashville, TN, is seeking an Intake Coordinator I to manage referrals, coordinate patient care, and support smooth clinical operations for home health and hospice services.

You will respond to incoming calls, schedule and relay details to field staff, build relationships with referral sources, and help ensure adherence to policies and regulations while maintaining strong community contacts.

Responsibilities

• Respond to incoming calls to manage referrals, scheduling, and coordination for field staff, patients, families, and referral sources.
• Build and maintain relationships with referral sources and community contacts.
• Assist field staff with information, scheduling, and workflow.
• Follow Homecare Homebase workflows for Intake roles.
• Provide general office support as needed.

Job description

Pennant Group in Nashville, TN, is seeking an Intake Coordinator I to manage referrals, coordinate patient care, and support smooth clinical operations for home health and hospice services.

You will respond to incoming calls, schedule and relay details to field staff, build relationships with referral sources, and help ensure adherence to policies and regulations while maintaining strong community contacts.