Intake & Patient Experience Manager

Amen Clinics, Inc., A Medical Corporation; Atlanta (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Amen Clinics in Atlanta, GA operates outpatient mental health clinics offering personalized solutions for behavioral and psychiatric conditions. The Patient Outcome Manager greets patients, builds rapport, gathers medical and psychiatric history, and documents intake to support physicians' treatment recommendations.

This role requires strong interpersonal skills, a psychology-related bachelor’s degree, and proficiency with Word and Excel; we value clear written and verbal communication and the

Qualifications

• Bachelor’s Degree in psychology or related field is required.
• Mental Health/intake experience and familiarity with medical terms and office operations is preferred.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Word, Excel, Type 45-50 wpm.

Responsibilities

• Explain the procedures that will be occurring during the scheduled appointments.
• Assess paperwork provided by the patient.
• Answers provided on the intake paperwork are clarified with the patient and transferred to the history report.
• Gather information on medical history, past psychiatric history, education, profession, family history and drug/ alcohol history that will help doctor to accurately diagnose and treat the patient.
• Perform mental status exams, score checklists and include results the prepared report.
• Be able to complete the history appointment in no more than two hours, with completely typed report available shortly after conclusion of appointment.
• Review treatment recommendations with patient and answer questions about the physician report.
• Assess patient’s needs and provide relevant support.
• Assist with various duties or work on special assignments as time permits.
• This job description is subject to change at any time by management.

Skills

Interpersonal skills

Written communication

Verbal communication

Time management

Independent work

Team player

Education

Bachelor's Degree in psychology or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Amen Clinics in Atlanta, GA operates outpatient mental health clinics offering personalized solutions for behavioral and psychiatric conditions. The Patient Outcome Manager greets patients, builds rapport, gathers medical and psychiatric history, and documents intake to support physicians' treatment recommendations.

This role requires strong interpersonal skills, a psychology-related bachelor’s degree, and proficiency with Word and Excel; we value clear written and verbal communication and the