Intake & Office Coordinator

Synergy HomeCare; Calhoun (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

The SYNERGY HomeCare Administrative Assistant reports directly to the Administrator and coordinates office tasks and activities, acting as the first point of contact for intake and ensuring callers feel welcome while assisting with questions. This role supports intake, scheduling, and office organization, while maintaining a clean, efficient workspace for caregivers and clients.

Proficiency with Google Suite and basic scheduling software is expected, with familiarity of AxisCare or CRM

Qualifications

• Scheduling knowledge or on-call procedures preferred.
• Customer service skills and phone answering experience.
• Proficient with Google Suite and common office software.
• Knowledge of scheduling software (AxisCare) or CRM preferred.
• Strong time management and organizational abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Operate a multi-line phone system and direct callers.
• Record caller details in online software and triage notes.
• Assist with intake, scheduling, and general clerical tasks.
• Greets visitors and directs to appropriate staff.
• Prepare emails, reports and other documents as needed.
• Organize and maintain filing, supplies and office space.

Skills

Scheduling

Customer service

Time management

Communication

Computer skills

Tools

AxisCare

CRM

Google Suite

Excel

PowerPoint

Job description

The SYNERGY HomeCare Administrative Assistant reports directly to the Administrator and coordinates office tasks and activities, acting as the first point of contact for intake and ensuring callers feel welcome while assisting with questions. This role supports intake, scheduling, and office organization, while maintaining a clean, efficient workspace for caregivers and clients.

Proficiency with Google Suite and basic scheduling software is expected, with familiarity of AxisCare or CRM