Intake & Office Clerk | Patient Access & Admin

United Home Health Care; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Dental, vision, AFLAC policies

Supportive work environment

Career advancement opportunities

401-k

Job summary

United Home Health Care in Muncie, IN is seeking an organized Office Clerk and Intake Assistant to be the frontline contact for prospective patients, families, physicians, and referral sources while coordinating administrative workflows for our office.

The ideal candidate excels in customer service, handles confidential information with discretion, and maintains smooth day-to-day operations in a fast-paced home health setting.

Qualifications

• High school diploma or equivalent.
• Experience in an office, clerical, or medical receptionist role preferred.
• Ability to handle confidential information with discretion.
• Ability to multi-task and meet deadlines in a fast-paced environment.

Responsibilities

• Answer phones, route calls, and handle emails and faxes promptly.
• Sort, distribute paperwork to staff or departments.
• Maintain organized electronic and paper records in compliance with policies.
• Perform clerical duties such as copying, scanning, faxing, uploading documents.
• Handle incoming patient referrals and intake requests.
• Gather demographic, clinical, and insurance details for intake.
• Contact patients and providers to collect missing intake information.
• Route intake records to clinical management for scheduling.

Skills

Strong communication skills

Proficiency with office software

Data entry & records management

Organizational skills

Job description

United Home Health Care in Muncie, IN is seeking an organized Office Clerk and Intake Assistant to be the frontline contact for prospective patients, families, physicians, and referral sources while coordinating administrative workflows for our office.

The ideal candidate excels in customer service, handles confidential information with discretion, and maintains smooth day-to-day operations in a fast-paced home health setting.