Patient Care Coordinator & Medical Assistant

Open Door Health Services; Muncie (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO and vacation time

Medical, dental, and vision benefits

Job summary

Open Door Health Services is seeking a full-time Patient Service Representative/Medical Assistant in Muncie, Indiana. The role supports the Family Planning clinic with patient check-in, scheduling, rooming patients, and MA duties as needed.

Candidates should have MA certification or at least one year in healthcare; CPR/First Aid certification is required. The organization emphasizes compassionate, patient-centered care in a Federally Qualified Health Center.

Qualifications

• High school diploma or GED required; MA certification preferred.
• At least one year healthcare experience acceptable if not certified.
• CMA/RMA/CCMA certification preferred at hire; CPR/First Aid certification required.

Responsibilities

• Greet patients, answer phones, schedule appointments, check-in/check-out, and manage provider schedules.
• Register patient demographics, verify insurance eligibility, ensure privacy compliance.
• Provide MA support: room patients, prep exam rooms, assist procedures, collect samples.

Skills

Customer service

Phone etiquette

Scheduling appointments

EMR software

Education

High school diploma or GED

Tools

Electronic Health Records

Job description

Open Door Health Services is seeking a full-time Patient Service Representative/Medical Assistant in Muncie, Indiana. The role supports the Family Planning clinic with patient check-in, scheduling, rooming patients, and MA duties as needed.

Candidates should have MA certification or at least one year in healthcare; CPR/First Aid certification is required. The organization emphasizes compassionate, patient-centered care in a Federally Qualified Health Center.