Intake/Insurance Coordinator For Home Health Agency

AdvisaCare; Flint (MI); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

401K plan

Paid holidays after 90 days

PTO

Resumo da oferta

AdvisaCare seeks an organized Intake Coordinator in Flint, MI to support patient intake, office operations, clinical coordination, and basic HR tasks.

The role involves collecting patient information, verifying insurance, creating charts in EMR, coordinating equipment, and processing referrals, while maintaining confidentiality and supporting a compassionate team.

Qualificações

• Experience in healthcare intake or medical office is preferred.
• Strong communication with patients, families, and providers.
• Attention to detail and high accuracy in data handling.

Responsabilidades

• Collect patient information (name, DOB, contact info, insurance) and verify benefits.
• Create patient charts and update electronic medical records.
• Coordinate and order durable medical equipment and referrals.
• Handle administrative tasks including calls, calendars, and documents.
• Assist with HR tasks and data for biweekly payroll.

Conhecimentos

Organizational skills

Communication

Customer service

Multitasking

Formação académica

High school diploma or GED

1+ year insurance verification / medical billing experience

Descrição da oferta de emprego

We are seeking an organized, dependable, and detail-oriented Intake Coordinator to support patient intake, daily office operations, clinical coordination, and basic human resources tasks. The ideal candidate will be comfortable managing multiple responsibilities, communicating with patients and healthcare professionals, and working within several computer systems.
Responsibilities Patient Intake

• Collect patient information, including name, date of birth, contact information, Social Security or Medicare number, code status, and important alerts.
• Verify insurance benefits and create accurate patient charts.
• Request medical records and follow up on missing intake documents.
• Create patient profiles in communication, pharmacy, medical equipment, and clinical documentation systems.
• Coordinate and order necessary durable medical equipment.
• Upload all patient records and documents into the electronic medical record.
• Keep the clinical team updated throughout the intake process.
  

Administrative Support

• Answer incoming calls and route messages to the appropriate team member.
• Manage office phone coverage as assigned.
• File, scan, fax, and organize paperwork.
• Update shared calendars, documents, spreadsheets, maps, and tracking reports.
• Prepare and send documents through DocuSign.
• Assist with productivity reporting, office projects, and basic social media tasks.
  

Human Resources Support

• Track new-hire progress through the onboarding process.
• Complete reference checks and initiate background checks.
• Assist with recruiting, reviewing applicants, and scheduling interviews.
• Help gather and review information needed for biweekly payroll.
  

Clinical Support

• Send physician orders after confirming they have been signed.
• Process referrals for services such as podiatry, ophthalmology, physical therapy, occupational therapy, and speech therapy.
• Contact medical equipment vendors regarding broken, missing, or no-longer-needed equipment.
• Print, fax, and distribute medication lists and other clinical documents.

QUALIFICATION REQUIREMENTS

• EDUCATION/EXPERIENCE
• Previous experience in healthcare intake, hospice, home health, or a medical office is preferred.
• Strong organizational, communication, and customer-service skills.
• Comfortable using multiple computer programs and learning new systems.
• Strong understanding of insurance verification and referral processes
• High attention to detail and accuracy
• Ability to multitask and prioritize in a fast‑moving environment
• Professional when communicating with patients, families, providers, vendors, and team members.
• Ability to maintain confidentiality of patient and employee information.
• Experience with electronic medical records, insurance verification, or medical terminology is a plus.
• Compassionate, professional, and team‑oriented
• High school diploma or GED
• Minimum of one (1) year insurance verification, insurance authorization or medical billing experience.

• Medical/dental/vision benefits are available on the 1st of the month following the 60th day of employment
• 401K Plan / PTO / paid holidays after 90 days
• Competitive Salary
• Work in a friendly, inclusive group of people who want to make a difference in the lives of our patients and their families.

Join the AdvisaCare family and let's make a difference together!