Intake Navigator: Medicaid & Billing Specialist

Indiana Health Centers, Inc.; Bedford (IN); On-site; USD 30,000 - 42,000; Full time

Job summary

Indiana Health Centers, Inc. seeks an Intake Specialist to ensure efficient handling of income documents, front-office paperwork, EMRs, and billing. The role involves greeting clients, scheduling, data entry, and supporting daily reports critical to clinic operations.

The position requires knowledge of Medicaid/Medicare eligibility, ability to determine benefits, and collaboration with clinicians and staff to assist patient access and timely payments.

Qualifications

• High school diploma or equivalent required.
• 1 year of prior experience in an office or health-related position.
• Indiana Navigator license required for Certified Intake Specialist.
• Bilingual preferred.

Responsibilities

• Greet clients and assist with check-in and scheduling.
• Enter and maintain data in EMR and other systems.
• Assist with billing, Medicaid/Medicare eligibility and referrals.
• Explain needed documents and collect income documents.
• Troubleshoot billing questions and draft payment plans.

Skills

Logic & Analysis

Communication

Intake processes

Data entry accuracy

Process improvement

Education

High school diploma or equivalent

Indiana Navigator license

Tools

Microsoft Word

Microsoft Excel

Outlook

Electronic Health Records (eCW)

Job description

Indiana Health Centers, Inc. seeks an Intake Specialist to ensure efficient handling of income documents, front-office paperwork, EMRs, and billing. The role involves greeting clients, scheduling, data entry, and supporting daily reports critical to clinic operations.

The position requires knowledge of Medicaid/Medicare eligibility, ability to determine benefits, and collaboration with clinicians and staff to assist patient access and timely payments.