Intake Growth Leader — Drive Conversions & Client Experience

Dormont Manufacturing Co; Baton Rouge (LA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Benefits

401(k) with 4% company match

Two weeks of vacation, one week of sick leave

Access to corporate wellness initiative

Company branded merchandise

Job summary

Joubert Law Firm in Baton Rouge, Louisiana is seeking an Intake Manager to transform its client intake process. This role will focus on enhancing client interactions, overseeing the intake team, and optimizing processes for maximum compensation outcomes.

The ideal candidate is a driven leader dedicated to improving case quality and client satisfaction while contributing to a veteran-owned firm's commitment to justice. Benefits include medical, dental, and a performance-based incentive program.

Qualifications

• Proven ability to lead a team with a focus on accountability and results.
• Strong sales skills to convert leads into clients and increase case values.
• Exceptional attention to detail and organization in managing client data and processes.
• Excellent verbal and written communication skills.
• Proficient in technology, with experience in case management software preferred.

Responsibilities

• Directly manage and coach the intake team.
• Personally handle inbound intake calls for high conversion rates.
• Build and refine intake processes for efficiency.
• Develop and own KPIs for team performance.
• Lead recruitment efforts to build the intake team.

Skills

Leadership Skills

Sales Orientation

Detail-Oriented

Communication Expertise

Technical Proficiency

Tools

Microsoft Office 365

Lead Docket

Filevine

Job description

Joubert Law Firm in Baton Rouge, Louisiana is seeking an Intake Manager to transform its client intake process. This role will focus on enhancing client interactions, overseeing the intake team, and optimizing processes for maximum compensation outcomes.

The ideal candidate is a driven leader dedicated to improving case quality and client satisfaction while contributing to a veteran-owned firm's commitment to justice. Benefits include medical, dental, and a performance-based incentive program.