Intake Coordinator: Referrals & Care Liaison

Optum; Las Vegas (NV); On-site; USD 25,000 - 37,000; Full time

Job summary

Always Better Care Homecare, part of LHC Group and Optum family, is hiring an Intake Coordinator to receive and analyze incoming referral and order calls and relay patient/referral information to appropriate teams.

You will obtain demographic and clinical information, verify licenses, assess coverage, educate patients and families about home health services, and act as a liaison between clinical and marketing staff to support care delivery.

Qualifications

• 1+ years of experience in office procedures
• 1+ years of insurance/medical experience

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

Skills

Office procedures

Insurance/medical experience

Job description

Always Better Care Homecare, part of LHC Group and Optum family, is hiring an Intake Coordinator to receive and analyze incoming referral and order calls and relay patient/referral information to appropriate teams.

You will obtain demographic and clinical information, verify licenses, assess coverage, educate patients and families about home health services, and act as a liaison between clinical and marketing staff to support care delivery.