Intake Coordinator - Evening Shift

Avenues Recovery

Fort Wayne (IN)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

401K with employer match
Medical Insurance
Dental
Vision
Accident Insurance
Critical Illness
Hospital Indemnity
Voluntary Short-Term Disability
Voluntary Long-Term Disability
Employer-Paid Life and AD&D
Lifetime Benefit Term Insurance with L
Legal Coverage
Pet Insurance
Identity Theft Protection
Employer-Paid Employee Assistance Pt
FSA - Medical
Dependent Care FSA

Job summary

Avenues Recovery Center is seeking an Intake Coordinator for the Fort Wayne, IN location. This evening shift (3pm–11:30pm) supports admissions, scheduling, and care transitions for patients beginning treatment.

You will work with admissions, utilization review, and case management teams to secure referrals and tailor aftercare plans for clients, while delivering compassionate, professional service to diverse individuals seeking help.

Qualifications

  • High School Diploma or GED required.
  • Minimum one year experience in treatment industry preferred.
  • Exceptional oral and written communication skills.
  • Excellent collaborative and interpersonal skills.
  • Keen judgement and acute observational skills.

Responsibilities

  • Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
  • Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
  • Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
  • Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
  • Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
  • Communicate program features, services, and any requested information to those interested in treatment

Skills

Oral and written communication
Interpersonal skills
Collaboration
Judgement
Observational skills

Education

High School Diploma or GED

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. Offering the very highest standard of medical and clinical treatment, our services span every level of care - including detox, residential, PHP IOP, and outpatient services. Avenues is both JCAHO and CARF accredited, and in full compliance with all ASAM standards. Yet despite our excellence, our greatest strength remains the staff we cull from across the nation. If you're a compassionate professional who appreciates stimulating yet meaningful work, we warmly invite you to join our all-star team.

Now Hiring an Intake Coordinator (Evening Shift 3p-11:30p) at Avenues Recovery at Fort Wayne, IN!
What You'll Do
  • Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
  • Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
  • Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
  • Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
  • Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
  • Communicate program features, services, and any requested information to those interested in treatment
What We're Looking For
  • High School Diploma or GED required
  • Minimum one year experience in treatment industry preferred
  • Exceptional oral and written communication skills
  • Excellent collaborative and interpersonal skills
  • Keen judgement and acute observational skills
Where you'll work:

Avenues Recovery Center at Fort Wayne is a 100- bed residential facility offering drug and alcohol detox and inpatient rehabilitation services. With its unparalleled clinical program, skilled and dedicated staff, and fresh, modern premises, Avenues at Fort Wayne provides the ultimate setting for clients to open up and begin healing and rediscovering themselves. Our star staff includes therapists and clinicians, nurses and nurse practitioners, group facilitators and behavioral health technicians - all of whom help to create a warm, accepting atmosphere, and provide care in the most compassionate and dignified manner. With all services and amenities under one roof, beginning your recovery journey has never been more gratifying.

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

  • 401K with 100% employer match
  • Medical Insurance
  • Dental
  • Vision
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Voluntary Short-Term Disability
  • Voluntary Long -Term Disability
  • Employer-Paid Life and AD&D
  • LifeTime Benefit Term Insurance with Long Term Care
  • Legal Coverage
  • Pet Insurance
  • Identity Theft Protection
  • Employer-Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Medical
  • Dependent Care FSA (DCF)
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