Intake Coordinator - Evening Shift

Avenues Recovery

Fort Wayne (IN)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

401K with 100% employer match

Medical Insurance

Dental

Vision

Accident

Critical Illness

Hospital Indemnity

Voluntary Short-Term Disability

Voluntary Long-Term Disability

Employer-Paid Life and AD&D

Lifetime Benefit Term Insurance with L

Legal Coverage

Pet Insurance

Identity Theft Protection

Employer-Paid Employee Assistance Pro

Flexible Spending Account (FSA) - Med

Dependent Care FSA (DCF)

Job summary

Avenues Recovery Center in Fort Wayne, IN is seeking an Intake Coordinator to help families start treatment quickly by coordinating admissions, scheduling, transportation, and insurance referrals. You will support smooth transitions into detox, residential, PHP/IOP, and outpatient services with compassionate communication.

Work closely with admissions, staff, and case managers to ensure timely authorizations, warm rapport with clients, and clear information delivery about services and next steps.

Qualifications

High School Diploma or GED required.
Minimum one year experience in treatment industry preferred.
Exceptional oral and written communication skills.
Excellent collaborative and interpersonal skills.
Keen judgement and acute observational skills.

Responsibilities

Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
Communicate program features, services, and any requested information to those interested in treatment

Skills

Oral Communication

Written Communication

Interpersonal Skills

Judgement

Observational Skills

Education

High School Diploma or GED

1 year experience in treatment industry

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. Offering the very highest standard of medical and clinical treatment, our services span every level of care - including detox, residential, PHP IOP, and outpatient services. Avenues is both JCAHO and CARF accredited, and in full compliance with all ASAM standards. Our greatest strength remains the staff we cull from across the nation. If you're a compassionate professional who appreciates stimulating yet meaningful work, we warmly invite you to join our all-star team.

Now Hiring an Intake Coordinator at Avenues Recovery at Fort Wayne, IN!

What You'll Do

Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
Communicate program features, services, and any requested information to those interested in treatment

What We\'re Looking For

High School Diploma or GED required
Minimum one year experience in treatment industry preferred
Exceptional oral and written communication skills
Excellent collaborative and interpersonal skills
Keen judgement and acute observational skills

Where you\'ll work

Avenues Recovery Center at Fort Wayne is a 100-bed residential facility offering drug and alcohol detox and inpatient rehabilitation services. With its unparalleled clinical program, skilled and dedicated staff, and fresh, modern premises, Avenues at Fort Wayne provides the ultimate setting for clients to open up and begin healing and rediscovering themselves. Our star staff includes therapists and clinicians, nurses and nurse practitioners, group facilitators and behavioral health technicians - all of whom help to create a warm, accepting atmosphere, and provide care in the most compassionate and dignified manner. With all services and amenities under one roof, beginning your recovery journey has never been more gratifying.

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you\'ll be eligible for the following benefits package: