Intake Coordinator/Case Manager

ADP, Inc.; Carteret (NJ); On-site; USD 45,000 - 50,000; Full time

Job summary

New Jersey Reentry Corporation in Carteret, NJ, is seeking an Intake Coordinator/Case Manager to support clients from referral to employment readiness. The role entails managing referrals, maintaining case files, and assisting clients with benefits applications. Collaboration with an interdisciplinary team is essential.

The position is full-time, with a Wednesday-Friday? schedule noted as Monday through Friday, and offers a full benefits package to support workers in helping clients remove

Qualifications

• Minimum one year of experience in human services or casework duties.
• Working knowledge of criminal justice issues.
• Knowledge of Microsoft Excel and exceptional data-entry skills.
• A strengths-based, respectful, and trauma-informed approach to services is an absolute requirement.
• Ability to work in an interdisciplinary client-centered team.
• Bachelor's Degree or equivalent in Social Service or related field.

Responsibilities

• Manage all referrals to the New Jersey Reentry Corporation site and schedule each referral to the next available Orientation Start Date.
• Create a physical case file and a new profile in Salesforce.
• Become familiar with clients' risks, needs, and skills affecting employment during orientation week.
• Administer sessions during clients' orientation week.
• Update the client detail page on Salesforce with Intake Package.
• Assist clients with applying for benefits programs (Welfare, Medicaid, etc.).

Skills

Verbal & written communication

Time management

Problem-solving

Teamwork

Customer focus

Education

Bachelor's Degree or equivalent in Social Service or related field

Tools

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Coordinator/Case Manager

MIDDLESEX COUNTY Full Time Carteret, Carteret, NJ, US

3 days ago Requisition ID: 1374

Salary Range: $45,000.00 To $50,000.00 Annually

INTAKE COORDINATOR/ CASE MANAGER JOB DESCRIPTION

New Jersey Reentry Corporation is an employment-focused, data-driven, non-profit organization serving court-involved individuals and veterans currently seeking an Intake Coordinator/ Case Manager with relevant work experience. This is a full-time salaried position, Monday through Friday, with a full benefits package. Intake Coordinators/ Case Managers will work directly with our clients to keep track of their progress and assist them with removing barriers toward sustainable pro-social employment. Intake Coordinators/ Case Managers are capable of making referrals to agencies for services needed that will help remove barriers to successful employment.

Responsibilities:

The Intake Coordinator/ Case Manager will, at a minimum, manage all referrals to the New Jersey Reentry Corporation site and schedule each referral to the next available Orientation Start Date; create a physical case file and a new profile in Salesforce; become familiar with new clients' risks, needs, and skills that will affect employment during orientation week; administer sessions during clients' orientation week; update the client detail page on Salesforce with Intake Package; assist clients with applying for benefits programs, ie. Welfare, Medicaid, etc.

Required Qualifications:

Minimum one (1) year of experience in human services or casework duties providing services to the targeted population.

Working knowledge of criminal justice issues.

Knowledge of Microsoft Excel and exceptional data-entry skills.

A strengths-based, respectful, and trauma-informed approach to services is an absolute requirement for the position.

Ability to work in an interdisciplinary client-centered team.

Preferred Qualifications:

Training in Motivational Interviewing or trauma-informed care.

Direct experience with court-involved citizens.

Experience with program and process evaluation.

Bachelor's Degree or equivalent in Social Service or a related field.

Skills/Knowledge/Abilities:

The individual must have excellent verbal and written communication skills, time management, and problem-solving/analytical skills; teamwork orientation; customer and client focus; thoroughness and flexibility.

Salary: The salary range is $45000- 50000. Salary Negotiable.

Business formal attire for an interview at NJRC is strongly recommended.