Intake Coordinator & Case Manager — Social Impact Role

ADP, Inc.; Carteret (NJ); On-site; USD 45,000 - 50,000; Full time

Job summary

New Jersey Reentry Corporation in Carteret, NJ, is seeking an Intake Coordinator/Case Manager to support clients from referral to employment readiness. The role entails managing referrals, maintaining case files, and assisting clients with benefits applications. Collaboration with an interdisciplinary team is essential.

The position is full-time, with a Wednesday-Friday? schedule noted as Monday through Friday, and offers a full benefits package to support workers in helping clients remove

Qualifications

• Minimum one year of experience in human services or casework duties.
• Working knowledge of criminal justice issues.
• Knowledge of Microsoft Excel and exceptional data-entry skills.
• A strengths-based, respectful, and trauma-informed approach to services is an absolute requirement.
• Ability to work in an interdisciplinary client-centered team.
• Bachelor's Degree or equivalent in Social Service or related field.

Responsibilities

• Manage all referrals to the New Jersey Reentry Corporation site and schedule each referral to the next available Orientation Start Date.
• Create a physical case file and a new profile in Salesforce.
• Become familiar with clients' risks, needs, and skills affecting employment during orientation week.
• Administer sessions during clients' orientation week.
• Update the client detail page on Salesforce with Intake Package.
• Assist clients with applying for benefits programs (Welfare, Medicaid, etc.).

Skills

Verbal & written communication

Time management

Problem-solving

Teamwork

Customer focus

Education

Bachelor's Degree or equivalent in Social Service or related field

Tools

Microsoft Excel

Job description

New Jersey Reentry Corporation in Carteret, NJ, is seeking an Intake Coordinator/Case Manager to support clients from referral to employment readiness. The role entails managing referrals, maintaining case files, and assisting clients with benefits applications. Collaboration with an interdisciplinary team is essential.

The position is full-time, with a Wednesday-Friday? schedule noted as Monday through Friday, and offers a full benefits package to support workers in helping clients remove