Intake Coordinator/Case Manager

ADP, Inc.; Newark (NJ); On-site; USD 45,000 - 50,000; Full time

Job summary

New Jersey Reentry Corporation is seeking an Intake Coordinator/ Case Manager in Newark, NJ. This full-time role will support clients from intake through orientation, coordinating referrals, documenting in Salesforce, and assisting with benefits applications.

Strong Excel skills and knowledge of criminal justice issues are required. The position emphasizes trauma-informed, client-centered service delivery and collaboration within an interdisciplinary team.

Qualifications

• Minimum one year of experience in human services or casework duties providing services to the targeted population.
• Working knowledge of criminal justice issues.
• Knowledge of Microsoft Excel and exceptional data-entry skills.
• A strengths-based, respectful, and trauma-informed approach to services is an absoluterequirement for the position.
• Ability to work in an interdisciplinary client-centered team.

Responsibilities

• Manage all referrals to the NJRC site and schedule each referral to the next available Orientation Start Date.
• Create a physical case file and a new profile in Salesforce.
• Become familiar with clients' risks, needs, and skills affecting employment during orientation week.
• Administer sessions during clients' orientation week.
• Update the client detail page on Salesforce with the Intake Package.
• Assist clients with applying for benefits programs, i.e., Welfare, Medicaid, etc.

Skills

Verbal communication

Written communication

Time management

Problem-solving

Teamwork

Education

Bachelor's degree or equivalent in Social Service or related field

Tools

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Coordinator/Case Manager

ESSEX COUNTY Full Time Newark, NJ, US

3 days ago Requisition ID: 1375

Salary Range: $45,000.00 To $50,000.00 Annually

INTAKE COORDINATOR/ CASE MANAGER

New Jersey Reentry Corporation is an employment-focused, data-driven, non-profit organizationserving court-involved individuals seeking anIntake Coordinator/ Case Manager with relevant work experience. This is a full-time position. Intake Coordinators/ Case Managers will work directly with our clients to keep track of their progress and assist them with removing barriers toward sustainable and pro-social employment. Intake Coordinators/ Case Managers are capable of making referrals to agencies for services needed that will help remove barriers to successful employment.

Responsibilities:

• The Intake Coordinator/ Case Manager will, at a minimum, manage all referrals to the New Jersey Reentry Corporation site and schedule each referral to the next available Orientation Start Date
• Create a physical case file and a new profile in Salesforce
• Become familiar with new clients' risks, needs, and skills that will affect employment during orientation week
• Administer sessions during clients' orientation week
• Update the client detail page on Salesforce with the Intake Package
• Assist clients with applying for benefits programs, i.e., Welfare, Medicaid, etc.

Required Qualifications:

Minimum one (1) year of experience in human services or casework duties providing services to thetargeted population.

Working knowledge of criminal justice issues.

Knowledge of Microsoft Excel and exceptional data-entry skills.

A strengths-based, respectful, and trauma-informed approach to services is an absoluterequirement for the position.

Ability to work in an interdisciplinary client-centered team.

Preferred Qualifications:

Training in Motivational Interviewing or trauma-informed care.

Direct experience with court-involved citizens.

Experience with program and process evaluation.

Bilingual: English and Spanish

Bachelor's Degree or equivalent in Social Service or a related field.

Skills/Knowledge/Abilities:

The individual must have excellent verbal and written communication skills, time managementand problem-solving/analytical skills; teamwork orientation; customer and client focus;thoroughness; and flexibility.

Salary:

The salary range for the position is$45000-50000 annually. Negotiable.

Business formal attire for an interview at NJRC is strongly recommended.