Intake Coordinator/Case Manager

New Jersey Reentry Corporation; Newark (NJ); Sur place; USD 45 000 - 50 000; Plein temps

Résumé du poste

New Jersey Reentry Corporation in Newark seeks an Intake Coordinator/Case Manager to support court-involved clients. You will manage referrals, prepare intake files, and guide clients toward benefits and employment readiness.

This full-time role requires at least one year in human services, strong data skills (Salesforce and Excel), and a trauma-informed, strengths-based approach. Bilingual English/Spanish is preferred.

Qualifications

• Minimum one year of experience in human services or casework.
• Working knowledge of criminal justice issues.
• Knowledge of Microsoft Excel and data-entry skills.
• A strengths-based, respectful, and trauma-informed approach to services is an absoluterequirement for the position.
• Ability to work in an interdisciplinary client-centered team.
• Bilingual: English and Spanish

Responsabilités

• Manage referrals to the New Jersey Reentry Corporation site and schedule each referral to the next available Orientation Start Date.
• Create a physical case file and a new profile in Salesforce.
• Become familiar with new clients' risks, needs, and skills that will affect employment during orientation week.
• Administer sessions during clients' orientation week.
• Update the client detail page on Salesforce with the Intake Package.
• Assist clients with applying for benefits programs, i.e., Welfare, Medicaid, etc.

Connaissances

Verbal and written communication

Time management

Problem-solving/analytical

Teamwork

Flexibility

Customer focus

Formation

Bachelor's Degree or equivalent in Social Service or related field

Outils

Salesforce

Microsoft Excel

Description du poste

ESSEX COUNTY Full Time Newark, NJ, US

Intake Coordinator/ Case Manager

Salary Range: $45,000.00 To $50,000.00 Annually

INTAKE COORDINATOR/ CASE MANAGER

New Jersey Reentry Corporation is an employment-focused, data-driven, non-profit organizationserving court-involved individuals seeking anIntake Coordinator/ Case Manager with relevant work experience. This is a full-time position. Intake Coordinators/ Case Managers will work directly with our clients to keep track of their progress and assist them with removing barriers toward sustainable and pro-social employment. Intake Coordinators/ Case Managers are capable of making referrals to agencies for services needed that will help remove barriers to successful employment.

Responsibilities:

The Intake Coordinator/ Case Manager will, at a minimum, manage all referrals to the New Jersey Reentry Corporation site and schedule each referral to the next available Orientation Start Date; create a physical case file and a new profile in Salesforce; become familiar with new clients' risks, needs, and skills that will affect employment during orientation week; administer sessions during clients' orientation week; update the client detail page on Salesforce with the Intake Package; assist clients with applying for benefits programs, i.e., Welfare, Medicaid, etc.

Required Qualifications:

Minimum one (1) year of experience in human services or casework duties providing services to thetargeted population.

Working knowledge of criminal justice issues.

Knowledge of Microsoft Excel and exceptional data-entry skills.

A strengths-based, respectful, and trauma-informed approach to services is an absoluterequirement for the position.

Ability to work in an interdisciplinary client-centered team.

Preferred Qualifications:

Training in Motivational Interviewing or trauma-informed care.

Direct experience with court-involved citizens.

Experience with program and process evaluation.

Bilingual: English and Spanish

Bachelor's Degree or equivalent in Social Service or a related field.

Skills/Knowledge/Abilities:

The individual must have excellent verbal and written communication skills, time managementand problem-solving/analytical skills; teamwork orientation; customer and client focus;thoroughness; and flexibility.

Salary:

The salary range for the position is$45000-50000 annually. Negotiable.