Intake Coordinator: Care Transitions & Referrals

VNS Health; New York (NY); On-site; USD 32,000 - 40,000; Part time

Benefits offered by this job

Employee Assistance Program

403b retirement savings program

Benefits eligibility for Per Diem team

Job summary

VNS Health is seeking a Per Diem Intake Coordinator to manage referrals, verify patient information, and facilitate timely transitions of care. You will work with hospitals, clinics, and caregivers to ensure accurate documentation and effective handoffs.

The role emphasizes collaboration, strong customer service, and familiarity with managed care concepts to support patient needs and reviewer timelines.

Qualifications

• Must have a bachelor-level or equivalent qualification in health, business, or related field.
• Minimum two years in a healthcare business, operations or customer service role.
• Ability to understand medical terminology and navigate data systems.
• Strong interpersonal and negotiation skills to ensure patient care transitions.

Responsibilities

• Obtains and processes referrals based on admission criteria.
• Gathers demographic and medical information and documents intake in systems.
• Fosters collaborative relationships to facilitate safe patient care transitions.
• Provides accurate handoffs and information to support team coordination.

Skills

Persuasive communication

Customer service

Relationship building

Follow-up skills

Adaptability

Team collaboration

Medical terminology understanding

Education

Bachelor's degree in Health Care, Business or related field

Equivalent work experience

Tools

Mainframe systems

Job description

VNS Health is seeking a Per Diem Intake Coordinator to manage referrals, verify patient information, and facilitate timely transitions of care. You will work with hospitals, clinics, and caregivers to ensure accurate documentation and effective handoffs.

The role emphasizes collaboration, strong customer service, and familiarity with managed care concepts to support patient needs and reviewer timelines.