Intake Coordinator: Drive Patient Referrals & Care Transitions

Talentify; Wyomissing (Berks County); On-site; USD 52,000 - 75,000; Full time

Job summary

Enhabit Home Health & Hospice is seeking a referral coordinator to manage patient referrals and serve as a key resource for referral sources. You will collaborate with branch and sales teams to coordinate transitions to services and ensure adherence to regulatory guidelines.

The role emphasizes strong customer service, Medicare knowledge, and technology proficiency to support home health operations across multiple locations.

Qualifications

• Must have strong customer service experience.
• Solid technology skills, including use of mobile devices.
• Knowledge of Medicare guidelines governing home health or hospice.
• Experience in healthcare coordination and intake is advantageous.

Responsibilities

• Coordinate patient referrals and act as a resource for referral sources.
• Collaborate with branch and sales teams to ensure smooth service transitions.
• Apply knowledge of regulatory guidelines and governing processes.

Skills

Customer service

Tech literacy

Medicare knowledge

Education

High school diploma

Nursing degree preferred

Job description

Enhabit Home Health & Hospice is seeking a referral coordinator to manage patient referrals and serve as a key resource for referral sources. You will collaborate with branch and sales teams to coordinate transitions to services and ensure adherence to regulatory guidelines.

The role emphasizes strong customer service, Medicare knowledge, and technology proficiency to support home health operations across multiple locations.