Intake Coordinator: Referrals & Care Transitions

Talentify; Fruitland (ID); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Medical, dental, and vision coverage

Flexible spending accounts

Incentive bonus opportunities

Continuing education opportunities

Job summary

Enhabit Home Health & Hospice is seeking a referral intake professional to coordinate patient referrals and serve as a resource for referral sources. You will collaborate with branch and sales teams to ensure smooth transitions to services and apply knowledge of Medicare guidelines that govern home health and hospice.

The role requires a high school diploma and at least two years of healthcare experience with patient-facing customer service, plus basic technology skills including mobile devices.

Qualifications

• Must have customer service experience.
• Must understand Medicare guidelines governing home health/hospice.
• Must have basic technology skills, including operating a mobile device.

Responsibilities

• Coordinate patient referrals and serve as a resource for referral sources.
• Collaborate with branch and sales teams to ensure coordination and transition to services.
• Apply and demonstrate knowledge of regulatory guidelines and governing processes.

Skills

Customer service

Regulatory knowledge

Technology literacy

Education

High school diploma or equivalent

Tools

Mobile device operation

Job description

Enhabit Home Health & Hospice is seeking a referral intake professional to coordinate patient referrals and serve as a resource for referral sources. You will collaborate with branch and sales teams to ensure smooth transitions to services and apply knowledge of Medicare guidelines that govern home health and hospice.

The role requires a high school diploma and at least two years of healthcare experience with patient-facing customer service, plus basic technology skills including mobile devices.