Intake Coordinator

Shriners Children’s Hospital; Spokane, Northern (WA, KY); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Shriners Children’s Hospital in Spokane, WA is seeking a full-time Intake Coordinator to process new patient applications, schedule and monitor referrals, and communicate with families and Shrine Centers.

The role involves triaging referrals, maintaining activity databases, and preparing reports for leadership, with a focus on accuracy and teamwork in a fast-paced pediatric setting.

Qualifications

• High School Diploma or GED required.
• Basic Life Support (BLS) certification within 90 days.
• Experience with pediatric scheduling is preferred.

Responsibilities

• Handle scheduling calls (new/established) for the West Region.
• Triage new patients for appropriate scheduling level.
• Enter patient information into the EMR accurately and timely.
• Communicate with families and Shrine Centers regarding status.

Skills

Scheduling

Communication

Teamwork

Flexibility

Education

High School Diploma/GED

Certificate Medical Assistant

Tools

EMR (Electronic Medical Records)

Job description

## Intake CoordinatorApply: On-Site: Spokane, WA: Full time: Posted Today: JR102105**Company Overview** Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations. **CURRENT EMPLOYEES**: Please log into Workday Click Here to apply internally through the \"Jobs Hub\" **Job Description** Shriners Spokane is looking for a full time Intake Coordinator to join our team. The Intake Coordinator processes and tracks new patient applications, schedules and monitors new patient internal referrals, clinic appointments and changes, and communicates with families and Shrine Centers regarding status. Triages patient referrals and patient applications by assessing urgency. Handles inquiries regarding referrals and eligibility requirements. Maintains databases on activity, and prepares statistical reports for Board of Governors, Shrine Centers and Key Volumes reporting. Attends monthly Applications Committee meeting and provides statistical and patient information. **Key Responsibilities:** * Responsible for taking all scheduling phone calls new/established for the West Region* Responsible for triage of new patients for appropriate level of scheduling.* Uses computer to enter patient information into the EMR in an accurate and timely manner.* Participates in positive and effective communication; demonstrates flexibility of change as required, promotes inter/intra teamwork, works efficiently and demonstrates integrity.* Consistently meets operational expectations related to attendance, punctuality, meeting attendance, compliance with deadlines, staying current with posted and email communication, etc **Required Qualifications:** * High School Diploma/GED* Basic Life Support(BLS), required within 90 days. **Preferred Qualifications:** * 2 Year of Pediatric scheduling and patient information applications* Certificate Medical AssistantThe Pay Range for this position is $20.16-$30.25/hourlyCompensation is determined based on years of relevant experience and departmental equity.