Intake Coordinator

Solero Columbus; Columbus (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

PTO & holidays

401(k) with company contrib

Life and disability coverage

Tuition reimbursement

Student loan forgiveness

Job summary

Solero Behavioral Transitions in Pickerington, OH is seeking an Administrative Support specialist for the Assessment and Referral Department. You will provide clerical and admissions assistance, manage intake records, and communicate clearly with patients, families, and referral sources.

This full-time role runs M-F, 8:00–4:30, with generous PTO, 401(k) and tuition reimbursement programs. You will work with clinical and operations teams to facilitate timely admissions and maintain compliant

Qualifications

• High school diploma or GED required.
• Must be 21 years or older.
• Preferred STNA, MHT, BHT.

Responsibilities

• Provide clerical and administrative support to the Assessment and Referral Department.
• Manage and maintain accurate admission documentation, consent forms, and intake records in compliance with regulatory standards.
• Inventory, document, and secure patient belongings during the admission process.
• Receive and professionally handle incoming referral and inquiry calls from potential clients, families, and referral sources.
• Communicate clearly and compassionately with patients, families, and external referral partners.
• Collaborate with clinical and support teams to facilitate timely admissions and assist other departments as needed.

Skills

Clerical skills

Customer service

Education

High school diploma or GED

Tools

Admissions software

Job description

Location: 10270 Blacklick-Eastern Road. NW, Pickerington, OH 43147

Schedule: Full-Time (M-F 8 - 4:30)

About Solero Behavioral Transitions

Solero Behavioral Transitions offers a safe, structured environment for adults managing substance use and mental health challenges. As a dual diagnosis outpatient program, we provide integrated treatment for individuals with primary substance use or mental health disorders.

Responsibilities:

• Provide clerical and administrative support to the Assessment and Referral Department.
• Manage and maintain accurate admission documentation, consent forms, and intake records in compliance with regulatory standards.
• Inventory, document, and secure patient belongings during the admission process.
• Receive and professionally handle incoming referral and inquiry calls from potential clients, families, and referral sources.
• Communicate clearly and compassionately with patients, families, and external referral partners.
• Collaborate with clinical and support teams to facilitate timely admissions and assist other departments as needed.

Qualifications:

• High school diploma or GED required.
• Must be 21 yrs or older
• Preferred STNA, MHT, BHT,
• Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
• Generous PTO and paid holidays
• 401(k) with company contribution; Life and disability coverage
• Tuition reimbursement up to $15,000 and student loan forgiveness programs

If you're looking to make a difference in behavioral health while growing your career with a supportive organization, we'd love to hear from you.