Intake & Care Coordination Specialist

Cuidado Casero Home Health & Hospice; Lubbock (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Cuidado Casero Home Health & Hospice in Lubbock, TX is seeking a dedicated Intake Coordinator responsible for guiding referrals through the agency intake process, confirming benefits, obtaining authorizations, and coordinating admission documentation for patients with diabetes or other conditions.

You will work with nursing leadership to arrange evaluations, secure authorizations, and ensure timely continuity of care, while maintaining compliance with Medicare/Medicaid guidelines,

Qualifications

• LVN licensure in Texas preferred but not required.
• Graduation from Practical/Vocational Nursing program preferred but not required.
• 1–2 years of clinical experience preferred.
• Knowledge of Medicare/Medicaid guidelines.
• Strong organizational and time-management skills.
• Excellent written and spoken English; Spanish preferred.
• Experience with home health care documentation and regulations.
• Ability to work with diverse teams and maintain confidentiality.

Responsibilities

• Receives referrals and completes Agency intake process.
• Verifies eligibility and obtains authorizations for services.
• Obtains admission orders, F2F documentation, and recent labs when available.
• Coordinates evaluation visits and notifies clinicians of upcoming visits.
• Coordinates referrals of PT/OT/ST/MSW and home health aides.
• Ensures ongoing authorization is obtained for patients with managed care plans.
• Participates in case conferences and maintains discharge/recertification notes.
• Maintains confidentiality and adheres to agency policies and regulations.

Skills

Communication

Time management

Organization

Multitasking

Education

LVN license

Diploma in Practical/Vocational Nursing

Tools

Office software

Job description

Cuidado Casero Home Health & Hospice in Lubbock, TX is seeking a dedicated Intake Coordinator responsible for guiding referrals through the agency intake process, confirming benefits, obtaining authorizations, and coordinating admission documentation for patients with diabetes or other conditions.

You will work with nursing leadership to arrange evaluations, secure authorizations, and ensure timely continuity of care, while maintaining compliance with Medicare/Medicaid guidelines,