Intake & Care Coordination Specialist

SmartRecruiters, Inc.; Irvine (CA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

401k with employer matching

Paid time off

Job summary

Care Partners At Home in Irvine, CA is seeking an Intake Specialist to manage new client intake, assess needs, and coordinate with caregivers and regional partners. The role is full-time and on-site with a comprehensive benefits package.

You will document in our CRM, maintain compliant records, and build strong relationships with families, regional centers, Cal AIM, and internal teams to design personalized care plans. A compassionate, detail-oriented mindset is essential for success.

Qualifications

• Experience in intake coordination, case management, or a related role.
• Exceptional interpersonal and communication skills, with a compassionate and professional demeanor.
• Proficiency in computer systems, including Microsoft Office, CRM platforms, and internet-based applications.
• Ability to pass a federal background screen.
• Valid driver’s license and proof of current auto insurance.

Responsibilities

• Client intake and coordination: primary contact for new clients and families; design personalized care plans with internal teams.
• Documentation and compliance: maintain accurate CRM records and ensure regulatory compliance.
• Relationship building: develop and maintain relationships with clients, families, and regional centers or Cal AIM representatives.
• Team collaboration: work with management to streamline processes and improve intake experience.

Skills

Intake coordination

Interpersonal communication

CRM platforms

Microsoft Office

Background check clearance

Tools

CRM software

Microsoft Office

Job description

Care Partners At Home in Irvine, CA is seeking an Intake Specialist to manage new client intake, assess needs, and coordinate with caregivers and regional partners. The role is full-time and on-site with a comprehensive benefits package.

You will document in our CRM, maintain compliant records, and build strong relationships with families, regional centers, Cal AIM, and internal teams to design personalized care plans. A compassionate, detail-oriented mindset is essential for success.