Enrollee Intake & Care Coordination Specialist

Paycom - ATS; Stockton (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

PACE by IIH is recruiting an Intake Specialist to handle participant intake forms, schedule meetings, and verify Medi-Cal and Medicare coverage. You will update enrollment data and coordinate care planning with the interdisciplinary team.

The role requires strong planning, organization, and communication skills to support enrollment and retention activities in a home-based care model.

Qualifications

• High school diploma or GED required.
• Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook).
• Ability to communicate effectively, both orally and in writing.

Responsibilities

• Answers phone calls from prospective enrollees and provides information regarding eligibility requirements and services.
• Schedules face to face meetings with prospective enrollees to conduct intake and to provide a site tour.
• Completes intake assessments with prospective enrollees and verifies Medi-Cal and Medicare coverage.
• Updates PrimeSuite and PaceLogic with new enrollment demographic data.
• Schedules Level of Care assessments and other pre-initial assessments as required.
• Completes enrollment conference with prospective enrollees.
• Updates Intake Tracking Log on daily basis for enrollment reporting to VP of Business Development.

Skills

MS Office

Customer service

Phone etiquette

Data entry

Attention to detail

Communication skills

Education

High School Diploma or GED

Job description

PACE by IIH is recruiting an Intake Specialist to handle participant intake forms, schedule meetings, and verify Medi-Cal and Medicare coverage. You will update enrollment data and coordinate care planning with the interdisciplinary team.

The role requires strong planning, organization, and communication skills to support enrollment and retention activities in a home-based care model.