Intake & Admissions Specialist

Pruitthealth Corporation; Norcross (GA); On-site; USD 38,000 - 60,000; Full time

Job summary

Pruitthealth Corporation is seeking an Intake Coordinator to facilitate converting referrals into admissions, handling intake processes, and delivering quality customer service. The role requires coordinating financial clearance, insurance verification, and data entry while communicating with referral sources to support business partnerships.

Primary responsibilities include validating coverage, processing referrals, and maintaining accurate records.

Qualifications

• 2+ years’ experience in intake, admissions, or related healthcare role.
• Proficient in Microsoft Office, Word & Excel.
• Understanding of Medicare, Medicaid and Commercial Insurance.
• Excellent communication and customer service skills.
• Familiarity with medical terminology.
• Experience working in a call center environment.
• Ability to multi-task, problem-solve and think critically.

Responsibilities

• Complete financial clearance for referrals by determining eligibility.
• Process referrals to pre-qualify patients efficiently.
• Verify insurance information including coverage, benefits and co-payments.
• Determine plan dates, type of plan, and provider network status.
• Ensure timely filing dates and special filing requirements are met.
• Load patient demographics and insurance data into the system.
• Communicate with referral sources and team members to support partnerships.

Skills

Customer service

Communication

Multitasking

Problem solving

Critical thinking

Call center experience

Tools

Microsoft Office

Job description

Pruitthealth Corporation is seeking an Intake Coordinator to facilitate converting referrals into admissions, handling intake processes, and delivering quality customer service. The role requires coordinating financial clearance, insurance verification, and data entry while communicating with referral sources to support business partnerships.

Primary responsibilities include validating coverage, processing referrals, and maintaining accurate records.