Intake & Access Specialist — Connecting Clients to Services

OHEL Children's Home and Family Services; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

403B retirement plan

Sick leave

Vacation PTO

Health insurance

Onsite gym access

Job summary

OHEL Children's Home and Family Services is seeking a motivated Access Team member for the Access/Intake department in Brooklyn. The role involves handling inquiries, coordinating with multiple departments, processing referrals in our centralized database, and following up with services. A BA/BS is preferred, and bilingual abilities are a plus.

The position offers competitive benefits and on-site gym access. This full-time role is located in Brooklyn, NY.

Qualifications

• BA/BS preferred.
• Excellent customer service and interpersonal skills.
• Proficient with computer software.
• Bilingual a plus.

Responsibilities

• Provide services to inquiries that come through the Access department.
• Coordinate with various departments throughout the agency.
• Process referrals in the centralized database.
• Follow up with appropriate services.
• Participate in in-reach and outreach services.
• Obtain and review applicant information.

Skills

Customer service

Interpersonal skills

Computer skills

Bilingual (a plus)

Education

BA/BS preferred

Job description

OHEL Children's Home and Family Services is seeking a motivated Access Team member for the Access/Intake department in Brooklyn. The role involves handling inquiries, coordinating with multiple departments, processing referrals in our centralized database, and following up with services. A BA/BS is preferred, and bilingual abilities are a plus.

The position offers competitive benefits and on-site gym access. This full-time role is located in Brooklyn, NY.