Intake Specialist

Ohelfamily; New York (NY); Hybrid; USD 39,000 - 52,000; Full time

Benefits offered by this job

403B retirement plan

PTO

Health insurance

Onsite gym

Job summary

Ohel is seeking a talented, self-motivated person to join our Access Team in Brooklyn. The Access/Intake department is a single entry point for services, providing information and linking clients with resources.

Responsibilities include assisting inquiries, coordinating with departments, processing referrals, following up with services, and collecting applicant information. BA/BS preferred; bilingual a plus. This is a full-time position located in Brooklyn.

Qualifications

• Excellent customer service and interpersonal skills.
• BA/BS preferred.
• Bilingual a plus.

Responsibilities

• Provide services to inquiries through the Access department.
• Coordinate with various departments throughout the agency.
• Process referrals in our centralized database.
• Follow up with appropriate services.
• Obtain and review applicant information.
• Participate in both in-reach and outreach services.

Skills

Customer service

Interpersonal skills

Computer skills

Clinical knowledge

Education

BA/BS

Bachelor's degree

Job description

Job Category: Administrative Services and Clerical

Requisition Number: INTAK002077

• Posted: May 29, 2026
• Full-Time

Locations

Showing 1 location

Brooklyn, NY 11230, USA

Description

Ohel is seeking a talented, self-motivated and enthusiastic person to join our Access Team. Ohel's Access/Intake department is a single point of entry for those seeking the many services and resources available through Ohel. The Access department provides accessibility, relevant information and immediate linkage to Ohel's breadth of services. Responsibilities include providing services to inquiries that come through our Access department and coordinating with the various departments throughout the agency. Additional tasks include processing referrals in our centralized database, follow-up with appropriate services, obtaining and reviewing applicant information, and participating in both in-reach and outreach services. Applicant should possess excellent customer service skills, interpersonal skills, clinical sophistication and proficient computer skills. BA/BS preferred. Bilingual a plus.

This full-time position is located in Brooklyn.

Benefits

• 403B retirement plan with employee contribution
• sick and vacation paid time off (PTO)
• health insurance
• Free access to onsite gym included!

Eligibility for all benefits is based on hours worked, employment classification, and fulfillment of applicable waiting periods and plan requirements.

Qualifications

Behaviors

Team Player

Works well as a member of a group

Innovative

Consistently introduces new ideas and demonstrates original thinking

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

• Associates or better.
• Bachelors or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.