Intake Specialist

OHEL Children's Home and Family Services; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

403B retirement plan

Sick leave

Vacation PTO

Health insurance

Onsite gym access

Job summary

OHEL Children's Home and Family Services is seeking a motivated Access Team member for the Access/Intake department in Brooklyn. The role involves handling inquiries, coordinating with multiple departments, processing referrals in our centralized database, and following up with services. A BA/BS is preferred, and bilingual abilities are a plus.

The position offers competitive benefits and on-site gym access. This full-time role is located in Brooklyn, NY.

Qualifications

• BA/BS preferred.
• Excellent customer service and interpersonal skills.
• Proficient with computer software.
• Bilingual a plus.

Responsibilities

• Provide services to inquiries that come through the Access department.
• Coordinate with various departments throughout the agency.
• Process referrals in the centralized database.
• Follow up with appropriate services.
• Participate in in-reach and outreach services.
• Obtain and review applicant information.

Skills

Customer service

Interpersonal skills

Computer skills

Bilingual (a plus)

Education

BA/BS preferred

Job description

Ohel is seeking a talented, self-motivated and enthusiastic person to join our Access Team. Ohel's Access/Intake department is a single point of entry for those seeking the many services and resources available through Ohel. The Access department provides accessibility, relevant information and immediate linkage to Ohel's breadth of services. Responsibilities include providing services to inquiries that come through our Access department and coordinating with the various departments throughout the agency. Additional tasks include processing referrals in our centralized database, follow-up with appropriate services, obtaining and reviewing applicant information, and participating in both in-reach and outreach services. Applicant should possess excellent customer service skills, interpersonal skills, clinical sophistication and proficient computer skills. BA/BS preferred. Bilingual a plus.

Position includes a competitive benefits package that includes a 403B retirement plan with employee contribution, sick and vacation paid time off (PTO) and health insurance. Free access to onsite gym included! Eligibility for all benefits is based on hours worked, employment classification, and fulfillment of applicable waiting periods and plan requirements.

This full-time position is located in Brooklyn.

Salary: $45,000- $50,000