Insurance Verifier & Financial Counselor

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 25,000 - 33,000; Full time

Job summary

Kingman Regional Medical Center is seeking an Insurance Verifier to support patient access. The role focuses on verifying insurance, obtaining authorizations, and counseling patients on financial responsibilities, ensuring timely processing of admissions and accurate documentation.

The position emphasizes strong customer service, multi-tasking, and compliance with hospital policies, with responsibilities spanning pre- and post-admission activities and collaboration with the billing team.

Qualifications

• Excellent customer service and effective communication.
• Ability to manage multiple priorities and tasks.
• Detail-oriented with strong organizational skills.
• Proficient with computer hardware and software applications.
• Knowledge of medical insurance, managed care and business office basics.

Responsibilities

• Verifies insurance coverage and obtains necessary authorization on observation and inpatient accounts within 24 hours or the next working day.
• Conducts financial counseling and collects patient liability amounts.
• Inputs notes to assist billing and drops insurance flags on accounts.
• Maintains admission reports and performs quality audits on scanned documents.
• Communicates with patients about payment requirements and supports payment arrangements.

Skills

Excellent customer service

Multitasking

Attention to detail

Organizational skills

Computer proficiency

Medical insurance knowledge

Education

High school diploma or equivalent

Tools

DES applications

Job description

Kingman Regional Medical Center is seeking an Insurance Verifier to support patient access. The role focuses on verifying insurance, obtaining authorizations, and counseling patients on financial responsibilities, ensuring timely processing of admissions and accurate documentation.

The position emphasizes strong customer service, multi-tasking, and compliance with hospital policies, with responsibilities spanning pre- and post-admission activities and collaboration with the billing team.