Insurance Verifier & Financial Counselor - Patient Access

Prime Healthcare; Garden City (MI); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Garden City Hospital is seeking an Insurance Verifier/ Financial Counselor to determine patient liability and communicate financial responsibilities prior to elective procedures. This role verifies insurance eligibility, assists patients with payment arrangements, and coordinates with case management for authorizations as needed.

The position requires knowledge of payer verification, strong numerical skills, and customer service experience, with a full-time, day-shift schedule within a community

Qualifications

• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required

Responsibilities

• Determine patient liability based on benefits and inform patient prior to scheduled elective procedures.
• Verify insurance eligibility and benefits for admissions, procedures or other services.
• Assist patients in making arrangements for patient responsibility at discharge.
• Refer patients for possible government assistance programs and charity/discounts.
• Coordinate with Case Management to secure authorizations as needed.
• Maintain accurate patient demographic and insurance information and effective communication.

Skills

Insurance verification

Authorization processes

Multitasking

Analytical skills

Customer service

Education

High school diploma or GED

Job description

Garden City Hospital is seeking an Insurance Verifier/ Financial Counselor to determine patient liability and communicate financial responsibilities prior to elective procedures. This role verifies insurance eligibility, assists patients with payment arrangements, and coordinates with case management for authorizations as needed.

The position requires knowledge of payer verification, strong numerical skills, and customer service experience, with a full-time, day-shift schedule within a community