Insurance Telephonic Interview Specialist

illumifin Corporation; Minnesota; On-site; USD 38,000 - 45,000; Full time

Job summary

illumination illumifin Corporation in Minnesota is seeking individuals to perform telephonic interviews for insurance applicants. The role emphasizes a quiet, professional environment and adherence to scripted questions to collect essential information.

You will collaborate with CSR teams, record health and lifestyle details for underwriting, and must sustain high productivity (85%) and quality (96%). The schedule is Monday–Friday, 9am–6pm CST, supporting the company’s commitment to accurate,

Qualifications

• Conduct telephonic interviews with insurance applicants in a quiet, professional environment.
• Record concise, accurate health history and lifestyle information.
• Meet department guidelines with 85% productivity and 96% quality targets.

Responsibilities

• Conducts telephonic interviews for insurance applicants according to pre-determined questions.
• Receives calls from CSR area to complete interviews.
• Documents health history and lifestyle information for underwriting.
• Refocuses applicants when conversations drift off-topic.
• Completes interviews timely per department guidelines.

Skills

Active listening

Data collection

Communication

Telephone interviewing

Quality documentation

Job description

illumination illumifin Corporation in Minnesota is seeking individuals to perform telephonic interviews for insurance applicants. The role emphasizes a quiet, professional environment and adherence to scripted questions to collect essential information.

You will collaborate with CSR teams, record health and lifestyle details for underwriting, and must sustain high productivity (85%) and quality (96%). The schedule is Monday–Friday, 9am–6pm CST, supporting the company’s commitment to accurate,