Insurance Support Specialist – Growth & Perks

Catie Walther State Farm Agency; Lewes (DE); Presencial; USD 45.000 - 50.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Bonus based on performance

Paid time off

Resumo da vaga

Catie Walther State Farm Agency in Lewes, Delaware, is seeking a Customer Service Representative to deliver exceptional customer experiences within a State Farm agent team. You will handle inquiries, assist with policy changes, and coordinate with agency staff to support community members and drive growth.

The role emphasizes customer focus, empathy, and potential internal advancement. This is a full-time, in-person position with benefits and opportunities for growth.

Qualificações

• Excellent communication and interpersonal abilities are required.
• Attention to detail and the ability to multitask effectively.
• Previous customer service experience is preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Descrição da vaga

Catie Walther State Farm Agency in Lewes, Delaware, is seeking a Customer Service Representative to deliver exceptional customer experiences within a State Farm agent team. You will handle inquiries, assist with policy changes, and coordinate with agency staff to support community members and drive growth.

The role emphasizes customer focus, empathy, and potential internal advancement. This is a full-time, in-person position with benefits and opportunities for growth.