Customer Relations & Insurance Support Specialist

Thereeseagency; Delaware; Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Resumo da oferta

State Farm Agent Team Member in Selbyville, DE seeks a Customer Relations Representative to deliver exceptional client experiences. You will resolve inquiries, coordinate with the team on policy changes and claims, and contribute to community-focused service and growth within a successful insurance agency.

The role emphasizes customer focus, empathy, and opportunities for internal advancement, with a compensation range reflecting performance and local market norms.

Qualificações

• Excellent customer service and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to handle high-stress situations professionally.

Responsabilidades

• Manage customer inquiries and resolve issues.
• Assist clients with policy changes and inquiries.
• Assist clients with the insurance claim process.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conhecimentos

Customer service

Problem solving

Attention to detail

Organizational skills

High-stress handling

Descrição da oferta de emprego

State Farm Agent Team Member in Selbyville, DE seeks a Customer Relations Representative to deliver exceptional client experiences. You will resolve inquiries, coordinate with the team on policy changes and claims, and contribute to community-focused service and growth within a successful insurance agency.

The role emphasizes customer focus, empathy, and opportunities for internal advancement, with a compensation range reflecting performance and local market norms.