Insurance Support & Customer Care Specialist

Pauline Olesnanik - State Farm Agent; Linesville (PA); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Growth potential within agency

Job summary

State Farm Agent team member position seeking a customer-focused individual to provide prompt and accurate service in a State Farm agency environment.

The role emphasizes building customer relationships, handling inquiries about insurance options, and maintaining high service standards while pursuing required licenses (P&C and Life/Health). Schedule Mon-Fri 9am-5pm and on-site work in Pennsylvania.

Qualifications

• Excellent interpersonal and communication skills required.
• People-oriented with strong organizational abilities.
• Self-motivated and detail oriented; able to multitask.
• Proactive in problem solving and dedicated to customer service.
• Able to learn computer functions and common Windows applications.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly service including inquiries about insurance availability and billing.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Experience with Windows

Team-oriented

Multitasking

Relating to customers

Tools

Windows

Job description

State Farm Agent team member position seeking a customer-focused individual to provide prompt and accurate service in a State Farm agency environment.

The role emphasizes building customer relationships, handling inquiries about insurance options, and maintaining high service standards while pursuing required licenses (P&C and Life/Health). Schedule Mon-Fri 9am-5pm and on-site work in Pennsylvania.