Insurance Customer Service Specialist

Timothy Brion - State Farm Agent; Bethlehem (Northampton County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Brion Ins Agency, Inc., a State Farm insurance office in Bethlehem, PA, is seeking a Customer Service Representative to deliver exceptional experiences for State Farm customers. You will assist with inquiries, follow up with clients, and support a growing local insurance business.

This role emphasizes strong communication, attention to detail, and teamwork with the agent and staff. Licensing in Property & Casualty is preferred or obtainable within 60 days, and a dedication to customer service is

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty License - must have or be willing to obtain in 60 days.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitask

Job description

Brion Ins Agency, Inc., a State Farm insurance office in Bethlehem, PA, is seeking a Customer Service Representative to deliver exceptional experiences for State Farm customers. You will assist with inquiries, follow up with clients, and support a growing local insurance business.

This role emphasizes strong communication, attention to detail, and teamwork with the agent and staff. Licensing in Property & Casualty is preferred or obtainable within 60 days, and a dedication to customer service is