Customer Care & Insurance Solutions Specialist

Amy Kaplan - State Farm Agent; Aledo (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Growth potential/Advancement

Hiring Bonus

Job summary

State Farm Agent Team is seeking a Customer Service Representative to engage with customers, educate on insurance options, and develop leads. The role focuses on building relationships and working with a team to identify customer needs and offer appropriate products and services.

The position offers compensation between $40,000 and $52,000 per year, with potential for growth within the agency and benefits including Simple IRA and PTO.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented.
• Detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Job description

State Farm Agent Team is seeking a Customer Service Representative to engage with customers, educate on insurance options, and develop leads. The role focuses on building relationships and working with a team to identify customer needs and offer appropriate products and services.

The position offers compensation between $40,000 and $52,000 per year, with potential for growth within the agency and benefits including Simple IRA and PTO.