Insurance Staff Position - State Farm Agent Team Member

State Farm; San Mateo (CA); On-site; USD 36,400 - 62,400; Full time

Benefits offered by this job

401K

Paid time off

Growth opportunities

Job summary

State Farm Agent Team Member in San Mateo, CA seeks an outgoing, career‑oriented professional to build customer relationships and promote auto, home and life insurance products.

Responsibilities include customer service, policy inquiries, and billing, with licenses to obtain within 3 months. Full-time, on-site schedule, benefits include 401K, paid time off, and growth opportunities.

Qualifications

• Excellent communication, written and verbal; strong listening and organizational skills.
• Self-motivated, detail oriented and proactive in solving problems.
• Proficient with Windows and general computer applications.
• Able to multi-task and relate effectively to customers.
• Licenses: Property & Casualty and Life & Health must be obtainable within 3 months of employment.

Responsibilities

• Establish and maintain customer relationships; follow up as needed.
• Provide prompt, accurate customer service on insurance inquiries, policy changes, and billing.
• Work full-time: Mon–Fri 9:00 a.m.–5:30 p.m.; no weekends; not a sales role.

Skills

Communication skills

Organizational skills

Self-motivation

Attention to detail

Problem solving

Windows proficiency

Multitasking

Customer relations

Education

Associate's degree or higher

Tools

Windows

General office software

Job description

Future Opening: Insurance Staff Position - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in San Mateo, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Craig Ichiuji - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: Full-time: Mondays - Fridays 9 a.m. - 5:30 p.m.; No weekends; No remote; Office/Customer Service Job NOT Sales; Must obtain License within 3 months of employment. Paid courses, exam, license and continue education. Paid vacation, personal days, holidays & health stipend; growth opportunity.
• Associate's degree or higher required

Compensation: $36,400.00 - $62,400.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in San Mateo, CA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Our employment process requires an in-depth background investigation verifying clear criminal history.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none