Insurance Support & Solutions Consultant

ADP; Louisville (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Company-paid time off for volunteering

Job summary

ADP seeks an Insurance Consultant to deliver frontline client support, resolving questions on business coverage and Pay-By-Pay products. You will investigate complex issues, continuously learn about insurance and payroll products, and offer recommendations on additional coverage options.

Strong communication and a people-first approach are essential. ADP emphasizes inclusive culture, ongoing training, and world-class service, with company-paid time off for volunteering and comprehensive benefits

Qualifications

• At least two years of experience in the insurance industry.
• Property & Casualty license within 30 days of employment; ADP supports testing.
• A college degree is nice but not required; military experience accepted.

Responsibilities

• Provide client support via phone and digital channels on coverage and rates.
• Investigate, research, analyze, and resolve complex client issues.
• Learn continuously about insurance industry and ADP products.
• Consult on additional lines of coverage and benefits administration tools.

Skills

Customer service

Communication

Problem solving

Education

College degree optional

Tools

Property & Casualty license

Job description

ADP seeks an Insurance Consultant to deliver frontline client support, resolving questions on business coverage and Pay-By-Pay products. You will investigate complex issues, continuously learn about insurance and payroll products, and offer recommendations on additional coverage options.

Strong communication and a people-first approach are essential. ADP emphasizes inclusive culture, ongoing training, and world-class service, with company-paid time off for volunteering and comprehensive benefits