Insurance Services Expert: Member Support & Policy Care

ace; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises seeks an Insurance Service Specialist to assist agents and members with policy servicing, payments, and account updates. The role emphasizes customer service and accurate clerical support in branch offices.

The position requires a high school diploma, MS Office proficiency, and the ability to obtain a Property & Casualty License; prior sales experience is a plus. Compensation starts at $21.63–$23.79 per hour with an incentive program.

Qualifications

• High school diploma or equivalent.
• Experience in a sales environment preferred.
• Proficient in Microsoft Office.
• Excellent communication and interpersonal skills.
• Ability to obtain a Property & Casualty License.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Sales experience

Education

High school diploma or equivalent

Property & Casualty License

Tools

MS Office

Job description

Auto Club Enterprises seeks an Insurance Service Specialist to assist agents and members with policy servicing, payments, and account updates. The role emphasizes customer service and accurate clerical support in branch offices.

The position requires a high school diploma, MS Office proficiency, and the ability to obtain a Property & Casualty License; prior sales experience is a plus. Compensation starts at $21.63–$23.79 per hour with an incentive program.