Insurance Service Pro - Member Care & Policy Updates

ACSC Auto Club Of Southern Calif; Town of Arcadia (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(K) matching

Tuition assistance

Floating holidays and PTO

Parental leave

Wellness programs

Employee discounts

Job summary

The Auto Club Enterprises is seeking an Insurance Service Specialist to provide insurance service and clerical support in our branch offices. You will assist members with questions, take payments, and counsel on policy changes while maintaining accurate member records.

Training is provided, and the role includes opportunities to grow within a best-in-class organization that emphasizes legendary service to members.

Qualifications

• Bilingual English/Spanish preferred.
• Prior customer service experience.
• High school diploma or equivalent required.
• Sales environment experience preferred.
• Proficient in Microsoft Office software.

Responsibilities

• Maintenance and servicing of insurance policies.
• Verifying new business applications.
• Processing insurance and membership payments.
• Updating electronic member information.
• Maintaining filing systems and typing.

Skills

Bilingual English/Spanish

Customer service

Microsoft Office

Sales experience

Education

High school diploma

Tools

Microsoft Office

Job description

The Auto Club Enterprises is seeking an Insurance Service Specialist to provide insurance service and clerical support in our branch offices. You will assist members with questions, take payments, and counsel on policy changes while maintaining accurate member records.

Training is provided, and the role includes opportunities to grow within a best-in-class organization that emphasizes legendary service to members.