Insurance Services Concierge – Member Support

ACSC Auto Club Of Southern Calif; Woodland Hills (KY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Pension

Tuition assistance

Floating holidays and PTO for programs

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises seeks an Insurance Service Specialist to provide insurance service and clerical support to our insurance agents and members in branch offices. The role emphasizes helping members, answering questions, taking payments, counseling, and making changes to existing Property & Casualty policies.

Training programs support career development, with responsibilities including policy maintenance, new business verification, and payment processing.

Qualifications

• High school diploma or equivalent required.
• Experience working in a sales environment strongly preferred.
• Must be proficient in using Microsoft Office software products.
• A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer ability to obtain a Property & Casualty License

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Sales environment experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Auto Club Enterprises seeks an Insurance Service Specialist to provide insurance service and clerical support to our insurance agents and members in branch offices. The role emphasizes helping members, answering questions, taking payments, counseling, and making changes to existing Property & Casualty policies.

Training programs support career development, with responsibilities including policy maintenance, new business verification, and payment processing.