Insurance Sales Pro — Paid Training & Licensing

afniexternalcareers; Tucson (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Employee assistance program

Career development and advancement

Paid training

Job summary

Afni's Insurance Sales Agents in Tucson guide customers through building policies and quoting new policy rates, starting with a training program that includes Insurance Licensing.

You will be the first contact, delivering exceptional service, handling inbound calls, and navigating multiple systems to complete detailed quotes, while meeting quality and attendance targets. This on-site role emphasizes teamwork and growth in the insurance field.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Ability to effectively handle customer concerns professionally and empathetically.
• Strong problem-solving and critical thinking skills.
• Ability to learn insurance concepts, processes, and systems.
• Proficiency with computers and navigating multiple applications.
• Ability to work in a structured environment with attention to detail.

Responsibilities

• Provide outstanding customer service through inbound phone interactions.
• Ask questions and use the answers to help complete a detailed quote for auto insurance.
• Explain insurance products, coverage information, and policy details to new customers who may not be familiar with those products.
• Navigate multiple systems simultaneously to access account information and complete transactions.
• Adhere to all company policies, compliance requirements, and quality standards.
• Identify opportunities to transfer customers to other departments when required.
• Meet performance expectations related to quality, productivity, attendance, and customer satisfaction.

Skills

Customer-focused mindset

Strong listening and communication

Patience and professionalism

Adaptability to new processes

Dependability and attendance

Desire to learn and grow

Verbal and written communication

Education

High school diploma or equivalent

Tools

Computer proficiency

Job description

Afni's Insurance Sales Agents in Tucson guide customers through building policies and quoting new policy rates, starting with a training program that includes Insurance Licensing.

You will be the first contact, delivering exceptional service, handling inbound calls, and navigating multiple systems to complete detailed quotes, while meeting quality and attendance targets. This on-site role emphasizes teamwork and growth in the insurance field.